Travel notices

Travel Advisories

Mandatory Face Masks

Appropriate face masks are currently required on all Red Arrow trips and in all offices. Face masks are available for purchase in Red Arrow Ticket Offices. Passengers who refuse to wear a face mask at all times in offices and while onboard will be refused travel and possibly banned from future travel.

Mandatory ID

We require all passengers over the age of 18 to travel with Government Issued photo I.D. or two (2) pieces of valid government-issued non-photo identification with matching names. Passengers without the correct forms of I.D. will be refused travel.

Vaccination Policy in Effect January 10, 2022

Please note that for the safety of all staff and passengers, we will be requiring proof of vaccination, unless medically exempt, for all passengers age 12 and over effective January 10, 2022. Please read the full policy here.

Weather Advisories

DateRoute AffectedDetails
30/08/2021No current weather advisories at this time

Service Route Updates

DatesLocation AffectedDetails
23/08/2021Calgary NorthThe Calgary North Office has re-opened.
23/08/2021Edmonton SouthThe Edmonton South Office has re-opened and we will no longer pick-up/drop-off at Southgate LRT.

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