Red Arrow: Delivering Premium Service in Alberta since 1979 and Ontario since 2022.
A little bit about us and our history. We are an Alberta-based business, with operations in both Alberta and Ontario, and we’re proud to be more than a transportation company; we are part of each community we serve. Our premium coaches have been travelling the Alberta roads since 1979, and in December of 2022, we launched our maiden Ontario route between Toronto and Ottawa. We are proud to have become the safe, friendly, and trustworthy company that People have come to rely on. Red Arrow, gets them safely to their destinations and Safely Home every day.
Our founder, R.B. Colborne, had the vision to elevate the perception of bus travel. Thus was inspired to launch the luxury inter-city passenger coach service called Red Arrow on July 9, 1979. The business class coaches on the original Calgary-Edmonton-Fort McMurray Route were always ahead of their time. Pioneering the industry with single-row privacy seating, complimentary snacks and refreshments. Red Arrow had the first commercial coaches to have seatbelts and pay-per-use cellular phones. At one time, an accessible business center, complete with a fax machine and printer, was in all accessible units.
A look back
Our first coaches hit the road, with included single-row privacy seating. This became a game-changer in the bus industry! Inspired by the idea of the business traveller having space and comfort to relax, or focus on their work. From then on, passengers could spread out in a single seat, enjoying their own personal space.
Always staying on the cutting edge of innovation and with a focus on a premium passenger experience, we continue to improve and adapt to the times. At one time, we installed a pay-per-use cellular phone and business center, complete with a fax machine and printer. This was revolutionary for bus transportation and offered a high-end experience for travellers. Now, people travelling between cities could get even more work done on the road and make the best use of their commute.
Just like an airplane, complimentary snacks and refreshments on the coaches were another perk that made us stand out from the competition. These include coffee, tea, soda, and cookies. Each is still available on our coaches today – just in case you are feeling a little peckish on your trip! In Ontario, we have both complimentary and premium snacks for a low cost, as well as onboard attendants on each coach.
We’re the first company to offer commercial coaches with seat belts, reinforcing our commitment to ensure that passengers arrive Safely Home. Safely Home is our brand that represents our deepest commitment to safety and is the ultimate promise we make to each other, to the communities where we operate, the public and to our customers we value deeply.
Red Arrow is one of the flagship brands under the Pacific Western Group of Companies. Today, our coaches still stand head and shoulders above the rest, more like a business-class flight experience than your typical bus trip. Check out our extensive list of amenities that make Red Arrow the best way to travel, hands down.