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Welcome to Red Arrow

Welcome to our Community

At Red Arrow we are more than a transportation company, we are part of each community we service.  Our recognizable coaches have been traveling Alberta since 1979 and we are proud to have become the safe, friendly and trustworthy company people have come to rely on to get them safely to their destinations and safely home every day.   We'd like to invite you to get to know us better and explore some of the great career opportunities available in our company.

 

Our Focus is on Safety and our Passengers

Passengers’ comfort and safety is our primary focus.  We are proud to reinforce our convictions and Core Values with Safely Home as it represents our deepest commitment to Safety and is the ultimate promise Red Arrow makes to each other, to the communities where we operate, and to the public and customers that we value deeply.

Safely Home means taking safety seriously on a personal level throughout our company.  It’s about making good choices for ourselves, our co-workers, passengers and the public.

Safely Home is our declaration of our absolute commitment to safety in everything we do and, ultimately, it is about getting each and every one of us and our passengers Safely Home at the end of our respective journeys.  Safety is our first Core Value and is who we are and what we stand for.

Red Arrow focuses solely on you – our loyal customers.  Because we focus on luxury-class transportation for passengers, and not on packages or freight transportation, our business really is all about people. Our level of excellence in customer service is like no other and our passengers come from all walks of life. From business travelers working on the road, to students making their way to school, to taking a loved one safely home for the holidays, we're happy to make your trip an enjoyable and memorable experience.  

 

Friendly, Fun, Family

Many of our employees have been with Red Arrow for many, many years. Our Core Values remind us daily to keep our workplace pleasant, fair, friendly and encouraging, and this is reflected in our outstanding customer service and in our reputation in the communities we serve. At Red Arrow our employees are not just part of the company, they're part of a family, and our customers are our friends.

 

Employee Paid Training and Benefits Programs

Red Arrow offers competitive wages, paid training and orientation programs, as well as company-provided uniforms, uniform dry-cleaning for coach operators.


Red Arrow is very proud of our corporate commitment to safety and training. Our motorcoach operators go through an annual training in our MTU (Mobile Training Unit) simulator, which is very similar to what is used in the aviation industry, to keep their skills sharp and to ensure the safety of our passengers traveling with us.  We also offer special incentives for drivers achieving a 12-month level of safe driving.

All full-time coach operators receive full benefits, including dental, medical and optical benefits. Employees also benefit from our RSP matching program.

All employees also receive free stand-by travel anywhere Red Arrow Motorcoach travels.


NextGen Apprentice Program

In 2013 the first participants of the Pacific Western Transportation NextGen apprentice program graduated. We believe that everyone is seeking more than a job, they want a career with a potential for growth and an atmosphere of encouragement and professionalism. 

At Red Arrow Motorcoach, we want you to be excited about your future.  This is why we hire the best and love what we do.

(Photo: NextGen November 2013 graduating class)

 

 

Living Our Core Values: We ARE a Part of the Alberta Communities

Founded in 1979, Red Arrow Motorcoach is a member of the Pacific Western Group of Companies. 100% Canadian owned, we are proud to be Alberta's premier Motorcoach travel company, and have earned the reputation as one of Alberta's best choices for transportation offering transportation to and from Calgary, Edmonton, Red Deer, Lethbridge and Fort McMurray, as well as several smaller communities.

Every year we are happy to get involved in numerous community events and fundraising initiatives. From participating in awareness campaigns with MADD Canada to assisting in transporting volunteers to help with the tragic flooding in southern, Alberta, the Red Arrow family reaches out and responds to those in need.  We care about Alberta and are proud to be part of this beautiful province.

 

(Photo: Red Arrow Motorcoach was proud to provide transportation of the Alberta Youth Choir from Edmonton to Calgary to sing with Alberta country music superstar Paul Brandt the Halo High Water benefit concert to help raise funds for those devestated by the flooding in Highlevel)

 

 

Our Safety Vision

Safely Home is our deep conviction to Safety and the ultimate promise we make to each other, to our clients, and to the communities in which we operate. The Pacific Western Group of Companies is driven by safety. It is our first Core Value, and it is at the heart of all we do.

Safely Home

We are proud to reinforce our convictions and Core Values with Safely Home as it represents our deepest commitment to Safety and is the ultimate promise Red Arrow makes to each other, to the communities where we operate, and to the public and customers that we value deeply.

So what does Safely Home mean to Red Arrow?  It means taking safety seriously on a personal level throughout our company.  It’s about making good choices for ourselves, our co-workers, passengers and the public. It is a declaration of our absolute commitment to safety in everything we do and, ultimately, it is about getting each and every one of us and our passengers Safely Home at the end of our respective journeys.

Safely Home reminds us that Safety our first Core Value and is who we are and what we stand for.

This is an exciting time in our history and we are very proud to say that Safely Home is the heart of Red Arrow.

Our Core Values

You will often hear or read our references to our Core Values.  Each Core Value represents not only our dedication to our passengers, but to our coworkers and our communities.  They are what guide our daily meetings and our decision making, and they remind us to be mindful that at all times we are working to serve the public while creating a positive work environment for all of our employees.  We take them very serious, and because of that Red Arrow Motorcoach is a pleasant and encouraging place to work.

Safety | Customer Service | Resourcefulness | Integrity | Positive Attitude | Team Work | Loyalty | Accountability | Respect | Dedication

 

 

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