Red Arrow recruits, trains and retrains only the best service providers to make our passengers’ travels with us safe and enjoyable. What makes Red Arrow different is the focus and genuine desire to exceed our customer's expectations. We achieve this by offering all our passengers the safest service and the best customer service.
Your positive attitude is what makes you special and you genuinely like working with people, so why not join the Red Arrow Motorcoach team as a Passenger Experience Representative. This is a great opportunity to enter the transportation industry in a position that is both interesting and varied day to day. Exemplifying the Core Values of Red Arrow motorcoach, you are a team player, you believe in providing outstanding customer service, and you respect others. If you are ready for a new career with a company that is enjoyable, respected, and filled with a culture that is positive and encouraging, this is your opportunity to be a proud member of Alberta’s finest transportation company, Red Arrow Motorcoach.
Primary Responsibilities (What you are responsible for):
Quote fares and rates, make and confirm reservations, assist customers in planning travel times and routes, cancel or change reservations, provide information on cancellation, late arrival and other policies, record details on lost and found items, process credit cards, vouchers and other payments, accept cash payments, file documents and perform miscellaneous office duties.
Desired Qualifications (What You Need):
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Finding information
- Computer use
- Friendly, service-oriented personality
- Ideal for students
Location(s): Edmonton
Terms of Employment: Full-time and part-time available. Days, evenings and weekends.
Salary: To be negotiated
Or email your resume to: employment@redarrow.ca
Or drop off your resume in person to any of our ticket office locations.
Tags: Transportation, customer service, part-time job, employment, careers, YEG, full-time job, Edmonton, ticket agent,
Safety | Customer Service | Resourcefulness | Integrity | Positive Attitude | Team Work | Loyalty | Accountability | Respect | Dedication
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