Customer Service Amended Call Centre Hours:
SUN | MON | THU | FRI TUE WED SAT |
07:45 - 19:00 07:45 - 18:00 07:45 - 16:00 08:00 - 16:00 |
All hours are in Mountain Time (MT)
Call toll free: 1-800-232-1958
CALGARY |
|||||||||||||||||||
Downtown Ticket Office
|
|
||||||||||||||||||
Calgary North Office This office is currently closed: Please note that we pick-up/drop-off at this location but the office is closed and there is no indoor area or shelter available. Parking is not currently available. |
|
||||||||||||||||||
YYC* YYC Desk is currently closed. Coaches will still pick-up and drop-off at this location. *This stop is available by Advance Reservation Only. Reservations must be made at least one (1) hour prior to originating departure point. |
|
||||||||||||||||||
Deerfoot Inn and Casino Pick-up/Drop-off Only *By Advance Reservation Only. Reservations must be made at least one (1) hour prior to originating departure point. |
11500 35 St SE, #1000 (pick up/drop off outside entrance at horse statue) |
||||||||||||||||||
_______________________________________________
RED DEER |
|||||||||||||||||||
Quality Inn & Conference Centre
|
Please note that the Quality Inn staff are not Red Arrow Representatives; for Red Arrow assistance, please inquire at the Red Arrow office inside the hotel or call 1-800-232-1958 and a Red Arrow Passenger Experience Representative will be happy to help you. |
||||||||||||||||||
________________________________________________EDMONTON |
|||||||||||||||||||
Downtown Ticket Office
|
|
||||||||||||||||||
Ramada Edmonton South This office is currently closed: Please note that we pick-up/drop-off at this location but the office is closed and there is no indoor area or shelter available. |
Note: This stop is NOT available on the Edmonton to/from Fort McMurray route, or the Edmonton to/from Grande Prairie route
|
||||||||||||||||||
|
|||||||||||||||||||
Between Edmonton and Fort McMurray |
|||||||||||||||||||
Rosslyn Hotel* (Drop off on southbound Ft. McMurray route only) |
13620 97 St NW. Edmonton, AB |
||||||||||||||||||
Namao* (Saturday Only) |
Johnny's Store |
||||||||||||||||||
Gibbons* |
Circle K Store |
||||||||||||||||||
Radway* |
Husky Gas Station |
||||||||||||||||||
Boyle* |
MG's Groceries |
||||||||||||||||||
Grassland |
Grassland Esso Station |
||||||||||||||||||
Wandering River* |
Tempo Service Station |
||||||||||||||||||
*By Advance Reservation Only. Reservations must be made at least one (1) hour prior to originating departure point. |
|||||||||||||||||||
________________________________________________
FORT McMURRAY |
|||||||||||||||||||
NEW Downtown Ticket Office This stop is available January 11, 2021 and onward
Our new office is located in the former Bob Barrett Men's Apparel Building, kitty corner from the Nomad Hotel/The Keg.
|
10013 MacDonald Ave |
||||||||||||||||||
Quality Inn Hotel & Conference Centre Pick-up/Drop-off only |
|
||||||||||||||||||
________________________________________________LETHBRIDGE |
|||||||||||||||||||
Lethbridge Ticket Office
|
705 - 5th Ave South |
||||||||||||||||||
University of Lethbridge Pick-up/Drop-off only |
|
||||||||||||||||||
|
|||||||||||||||||||
Fort Macleod* |
Shell Gas Station - 2351 7 Ave |
||||||||||||||||||
Claresholm* |
Shell Gas Station - 4316 1 Street West |
||||||||||||||||||
Aldersyde* |
Petro-Canada gas station |
||||||||||||||||||
Calgary South-East* |
Deerfoot Inn and Casino - 1000, 11500-35 street S.E. T2Z-3W4. The coach picks up to the left of the horse statue and main entrance when facing the hotel. |
||||||||||||||||||
*By Advance Reservation Only. Reservations must be made at least one (1) hour prior to originating departure point. |